IT Infrastructure management.

To be most effective, IT managers need a centralized management solution that gives them full remote access to all of the components regardless of their location. And centralized management should mean more than just controlling each component from one desk. You should be able to see a combined view of all your connected servers and devices on a single computer monitor, in a single interface. Network data systems are made up of disparate components from many different vendors. A useful remote management solution must be able to handle the needs of several different operating systems. And it will also provide control for not only PC-based systems, but also serial devices and AC power solutions.

Underlying all of these requirements is the need for security. Your management platform should secure access to your devices by leveraging the directory system you already have in place, allowing you to use a single user name and password repository. You should be able to assign device-level rights based on a user’s name so that administrators have access to more devices than an entry-level technician. Auditing and logging of all activity is also important so that you can keep track of “who does what” with your network infrastructure and all the devices attached to it.